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We believe in a better working world, where technology improves our working lives.
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Employees rely on a strong wireless connection for everything from video conferencing and cloud storage to downloading large files and accessing company resources.
Unfortunately, many offices experience Wi-Fi issues like dead zones, slow speeds, and dropped connections. These problems can have a significant impact on employee productivity and overall business efficiency.
This is where a Wi-Fi survey comes in. It’s a comprehensive assessment of your office’s wireless network that identifies potential problems and paves the way for optimal performance.
Armed with this information, you can make informed decisions about how to improve your network and ensure a smooth and seamless wireless network experience for everyone in the office.
After the data has been collected and analysed, the technician will generate a detailed report outlining the findings of the survey. This report typically includes:
When employees have a reliable Wi-Fi connection, they can work more efficiently and productively. Slow speeds and dropped connections can disrupt workflows and waste valuable time. A well-functioning network ensures employees can access the resources they need without any interruptions.
There are many advantages to having a Wi-Fi survey conducted in your office.
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Acora One WiFi Surveys
Signal Strength Measurements: Specialised tools are used to measure the strength and quality of your Wi-Fi signal throughout the office. These tools can create visual representations of the signal strength, known as heat maps, which help identify areas with weak or no coverage.
Site Inspection: A technician will visit your office to assess the physical layout, including the size and shape of the building, the location of walls, doors, and other potential obstacles to Wi-Fi signals.
Interference Analysis: The technician will check for any potential sources of interference, such as cordless phones, microwave ovens, and other wireless devices. These can disrupt the Wi-Fi signal and contribute to connectivity issues.
Network Configuration Review: The technician will review your existing Wi-Fi network configuration, including the number and placement of access points (the devices that broadcast the Wi-Fi signal), as well as the network settings like channels and security protocols. The technician will also evaluate the access point locations to ensure optimal coverage and performance.
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98.4%
Customer satisfaction
94.9%
SLAs met
51.6%
First call fix
124$
Test item
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Location: Norwich
Key Responsibility: Providing support to our customers, working across an array of different technologies and setups
Key Responsibility: Go-to problem solver, tackling a diverse range of customer IT support cases
Key Responsibility: Developing existing relationships and spotting new opportunities to ensure profitable growth
Location: London
Key Responsibility: Develop and grow our business, leveraging your expertise in cyber sales, account management, business, IT, and technology.
Location: Solihull
Key Responsibility: Processing Requests for Change (RFCs) from colleagues in accordance with our mature process based on the ITIL v3 framework
Key Responsibility: Play a key role in the delivery of high-quality technical support for the business and the customer.
Key Responsibility: Plays a pivotal role in overseeing and mentoring our team of analysts
Location: UK / Remote
Key Responsibility: Be able to perform triage of alerts, produce data driven recommendations and facts.
Location: United Kingdom
Key Responsibility: Overseeing the delivery of security services to clients
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What’s included with Cyber Essentials Gap Analysis
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Accelerate your business with secure and hosting
Digitally transform and empower your business with first-class IT solutions
Defend your business from digital threats, wherever they come from
Secure, robust and scalable solutions to meet your connectivity needs
We have a wide range of clients across numerous industries, covering a variety of locations across the UK. We understand that our clients just want their IT to work, so they can concentrate on running their business. We often carry out the function of an IT department or working alongside internal IT teams.
Up-to-date information and insights from our in-house experts, plus our latest technical and practical guidance, white papers and customer stories – whatever IT know-how you’re looking for, you’ll find it all here.
We believe in a better working world, where technology improves our working lives. That’s why we promise to measure our success through the perception of the people who consume our services. After all, how people engage with technology, and the confidence they place in its security, has a huge effect on their productivity and wellbeing. At Acora, we put experience at the heart of what we do, with security creating the foundation from which great experiences are built.
Our board propel us forward by setting high standards we adhere to, along with providing the vision and strategy that guide us.
CHAIRMAN
Richard Atkins brings an abundance of knowledge and experience to Acora, having spent the majority of his career within the IT services industry.
Previously, he was a Director at Data Sciences where he led its MBO from Thorn EMI in 1991 and then managed its successful sale to IBM in 1996. His final role at IBM was as General Manager for IBM Global Services Northern Europe, where he was also a member of the IBM worldwide Senior Leadership Team. Since leaving IBM in 2005 he has acted as a non-executive director for several public and private equity backed companies including Compel, Message Labs, Morse and Easynet.
As well as being Chairman at Entanet and Miles 33 and a non-executive director at MicroFocus plc and Aon in the UK, we are proud to have him as Chairman of Acora.
CHIEF EXECUTIVE OFFICER
David leads Acora with the vision, drive and commitment he expects from every member of the business. He believes in being accessible to both staff and clients in equal measure, leading by example and challenging himself to constant improvement every day.
Since leading the MBO in 2006, he has been committed to building a high performance, values-led culture with people at its heart. David’s vision has always been to create a game-changing company that redefines the value of service in the industry. Through his singular commitment to client focus, he has driven change through every level of our business to transform our culture, processes and service delivery.
The board he has handpicked to accompany him on his journey are testament to the quality Acora will pioneer and the standards we will set as we continue to challenge expectation and deliver excellence for the most dynamic and ambitious businesses in the mid-market today.
CHIEF OPERATING OFFICER
Having qualified as an accountant, I decided fairly quickly I didn’t want to continue in practice, so made the jump into the commercial world. As a finance director, I was a customer of what became Acora and got to know David Rabson: when he was putting his new team together after the MBO in 2006, he asked me to join him as FD, because I’d always given him a hard time and he wanted me on his side of the table! My job is to provide checks and balances to his incredible drive, keep the bank and other third parties happy and ensure we’re on a sustainable footing. I like being in a role where I can help shape change. From a technical development perspective, our growth means bigger, more interesting things to do and learn about, such as acquisitions and the move to private equity. Personally, I’d teach my younger self to lift yourself and your thinking above worrying about the next two or three months and keep looking further ahead. That’s what comes from working alongside truly visionary people.
LDC Investment Director
As a qualified accountant, Aylesh identifies and supports ambitious management teams across London looking to take the next step in their growth journey. Aylesh has helped businesses to expand internationally and has supported the growth of several businesses across a range of sectors.
LDC Managing Partner
With a Bachelor of Science degree in Economics and more than 20 years’ investment experience, Yann’s work spans business services and technology. Yann is responsible for identifying and supporting ambitious management teams looking to grow their business with the backing of a private equity partner.
Our core values get to the heart of what we’re about as a business:
We succeed when we communicate well across the business and build solid partnerships with our customers. Good communication, strong relationships and commitment creates a team that can deliver on its promises.
We never walk away from a job; never make excuses; never shirk responsibility. We always keep our promises. We regard our culture of personal responsibility as a huge asset – as it gives our customers the belief that we’ll always deliver.
We challenge ourselves to raise our game each day as a business and as individuals. As our own harshest critics, we believe we can always find better ways of delivering the best service for our customers.
Designed to ensure that your business has a solid IT security foundation, understands its IT risks, and has the tools and information to stay a step ahead of all types of threat.
We spend the necessary time to understand your business needs and expectations. Our goal is to become your cyber security partner and an extension of your business.
Our services are delivered using a combination of IT service management, remote monitoring, and support tools to provide a seamless experience for your business.
Get direct access to experienced and fully qualified cyber security professionals trained to the highest level, with the knowledge required to keep your business running efficiently.
There are no hidden fees with our managed cyber security, so you’ll never find any surprises when you switch to us. We’re always transparent about our prices, with our per device per month fee.
We can boast a 99%+ customer retention rate and a 97%+ customer satisfaction score from completed support tickets within the past year – two stats that outclass the industry average.
As a managed cyber security client, we offer global discounts on your monthly charges when you sign up to a fixed 3/5 year agreement.