19 February 2020 What is: Outsourcing? Managed IT services? Shared IT services? There is still a lot of confusion surrounding the different types of IT support models, mainly because there are so many options and alternatives to in-house IT service desks out there! We thought we would explain the different types of sourcing solutions available, including near-shoring, co-sourcing and managed sourcing. IT Sourcing Models Generally, when certain business... Continue Reading
13 February 2020 7 principles of security & privacy for cloud data warehouses Almost every day we read of data breaches, the misuse of customer information or some new hacking scandal. In this environment, any company using data extensively (and don’t we all?) must grapple with ever more regulation and acute consumer pressure.... Continue Reading
4 February 2020 Microsoft is releasing a ‘Wave’ of updates for Dynamics Microsoft has released their plans for the 2020 Wave 1 release coming in April, you can see the full plan here. As always, the plan covers the whole Dynamics 365 suite and so includes Customer Engagement, Finance and Operations and... Continue Reading
3 February 2020 Colosseum Dental picks Acora to implement Microsoft Business Central We’re delighted to announce that Colosseum Dental, one of the UK’s major providers of dentistry with over 70+ local clinics, has chosen Acora to implement its new Microsoft Dynamics solution. Acora were asked to support Colosseum Dental’s existing solution and its users... Continue Reading
20 January 2020 Raiders of the lost password At Microsoft Ignite this year, a conference for IT support partners, I decided to focus on security. This is a boardroom conversation right now and as I type various news stories exist about major companies who have been breached – and I imagine, a lot more... Continue Reading
7 January 2020 A step towards transformation – building your ideal sourcing model We have talked before about the need for, the real benefits of and the importance of digital transformation (the profound transformation of business and organisational activities, processes, competencies and models to fully leverage the blend of a mix of digital technologies with... Continue Reading
12 December 2019 Can you select a new infrastructure service provider in 90 minutes…? A recent publication by Gartner focuses on the challenges global companies face when selecting an infrastructure service provider. They describe them as the following: Most enterprises’ contracts are based on statements of work that are 3 to 5 years old... Continue Reading
4 December 2019 The six types of remote workers and how to support them Does your company include people who do their best work at night, after office hours? Or perhaps you’ve engaged the services of a strategist from out of state who needs access to important files anytime, anywhere. For these and other... Continue Reading
27 November 2019 The highlights from NAV TechDays event 2019 in Antwerp I recently got back from Antwerp, home of this years’ NAV TechDays. It’s a popular NAV and Business Central conference, which takes place over two days and is aimed squarely at technologically minded applications people. There were over 1,450 attendees this... Continue Reading
20 November 2019 The importance of ‘live testing’ – what to learn from TSBs error Headline story: “TSB lacked common sense before IT meltdown, says the report.” In a word – ouch. There are several very interesting points that can be derived from this headline, and indeed the subsequent articles, the most standout points to... Continue Reading
8 November 2019 Using Office 2013? You need to consider your migration plans Microsoft has confirmed that Office 2013 connections and integrations to Office 365 services will not be supported after October 13, 2020. After this date, ongoing investments in the Office 365 cloud services – including Exchange Online, SharePoint Online, and OneDrive... Continue Reading
22 October 2019 Acora Trusted Digital Framework Creating a robust and future proof IT platform for our clients. Technology is fundamentally changing how businesses operate and the way in which individuals work. In fact, business and technology are becoming so interwoven, it’s hard to consider one without... Continue Reading