16 August 2021 Dealing with uncertainty: the importance of human experience As a managed services provider, we know all too well that outsourcing is traditionally seen as a cost-cutting exercise. It’s a view that’s changing fast as companies seek partnerships to improve their access to talent, increase agility, and optimise the... Continue Reading
4 August 2021 End-User Support: How to Tackle the Bad Egg Do you have a bad egg in your service desk team? Negativity is contagious. Having one team member consistently under-perform can have disastrous effects on everyone’s performance. In recent COVID times with Service Desk teams working remotely and often in... Continue Reading
4 August 2021 Acora Heads West – with Latest Acquisition We are delighted to announce the acquisition of Westgate IT, the South West’s premier IT Managed Services provider. The acquisition further increases Group revenues towards £40m and gives Acora direct access into the Bristol and Cardiff metropolitan areas, as well... Continue Reading
4 August 2021 Staying Connected as Leaders We could all be forgiven for looking back on the past year and saying, ‘this isn’t what I signed up for’. As IT leaders, we’ve faced the unique situation of going, almost literally overnight, from operating as single locations with... Continue Reading
4 August 2021 Making the Most of Microsoft 365 Licensing Almost every Microsoft customer has started shifting to subscription-based Microsoft 365 (M365) services. These are part of the growing ‘evergreen’ Microsoft ecosystem, where individuals and organisations pay a monthly fee for use-rights to a product, rather than buying a perpetual... Continue Reading
4 August 2021 Return to Work (Part 2) In my previous post, I highlighted some of the considerations and challenges for IT teams as people return to the office. This time, I want to focus on the specific issues of security and compliance. Flexible Working During the pandemic, you... Continue Reading
3 August 2021 Return to Work (Part 1) Focus: Reshaping IT Services and looking for advantages As a CIO you face a whole set of new challenges as people start to return to the workplace. In particular, you’re going to be dealing with ‘hybrid’ working models – some... Continue Reading
3 August 2021 Yep, it’s Windows 11! As mentioned in our article on Wednesday, Windows… 11?, Microsoft held a Livestream event yesterday evening which announced the release of Windows 11. The feed on Microsoft’s website appeared to become overwhelmed just minutes into the event, I was completely cut... Continue Reading
9 June 2021 Cloud Utopia: From Vision to Reality Part 2 In our [previous] post, we presented Cloud Utopia as vision and destination. Now, let’s look at some of the practicalities of getting there, and what IT leaders can do to make the journey smoother and quicker for all... Continue Reading
3 June 2021 Welcome to Acora – Welcome to Tudor Street Acora invests in a new city office, supporting continued business growth. Acora is thrilled to announce we have opened the doors to our new City office this month. You can find us at 22 Tudor Street, just 5 minutes’ walk... Continue Reading
26 May 2021 Cloud Utopia: Real Potential Part 1 Picture a world in which you have no servers or other permanent IT infrastructure on your business premises. A purely subscription-based world, where all you need to think about are your data and processes. Upgrades, availability and scalability... Continue Reading
27 April 2021 Acora Achieves Best Companies ‘One to Watch’ Status We are delighted to announce that we’ve received a Best Companies ‘One to Watch’ Accreditation. This Accreditation has been achieved solely by the feedback from our employees. Some key statistics from the survey include: 72% of staff agreed: “I feel... Continue Reading