Gated Content Creating a Step Change in It Experience We all understand the impact of distraction in our working lives. We work hard to keep focused on the tasks we’ve set out for the day and want to stay productive wherever we are. The IT service that our organisation... Download the Resource
Gated Content Bringing The User Experience To Life As we explained in our previous paper, there’s a growing awareness in our industry about the importance of the employee experience. As well as shaping day-to-day IT operations and support, it’s increasingly recognised as a vital element in longer-term strategic and investment decision-making. Download the Resource
Applications Forward Thinking with Data Insights The Reporting Dilemma Applications are a key business component and they are constantly evolving to enhance your work processes. One area specifically, which isn’t prioritised or spoken about enough is data. Many people don’t recognise how powerful your business data... Watch the video
Applications The Acora CIO Report 2022 We are delighted to share our annual CIO report with you. For the third consecutive year, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing now,... Watch the video
Optimise IT sourcing The Acora CIO Report 2021 We’re delighted to present our second annual CIO report. Building on the success of last year’s inaugural survey, we’ve expanded its scope: more than just a summary of our findings, we’ve given a broader sense of the technical, commercial and... Explore Resource
Managed Service Improving IT Service Desk performance “We could do so much better”. From our experience, if this is how you perceive your IT Service Desk, then you are not alone. So, the purpose of this guide is simple: to help you unpack that dissatisfaction; to pinpoint... Explore Resource
Whitepapers 10 Top Tips to M&A IT Integration Success It’s an alarming fact that a large proportion of M&A activity fails to deliver the potential business value anticipated. In fact, most research indicates that only 50% of these deals actually result in an increase in overall shareholder value. The... Explore Resource
Optimise IT sourcing Service Desk Outsourcing – what to consider Deciding whether to outsource all or part of the IT support function, such as the IT service desk, is a common consideration amongst organisations of all sizes. For mid-sized businesses, outsourcing can bring levels of expertise, service and availability that would be... Explore Resource
Innovation vs Operation The 2020 Acora CIO Survey Welcome to the first ever Acora CIO survey! In the first half of 2020 Acora and the publisher of CIO magazine, International Data Group (IDG), surveyed IT decision-makers in large organisations across the UK. We wanted to understand what the key... Explore Resource