User Experience Improving IT Service Desk performance “We could do so much better”. From our experience, if this is how you perceive your IT Service Desk, then you are not alone. So, the purpose of this guide is simple: to help you unpack that dissatisfaction; to pinpoint... Explore Resource
Cyber Security Keeping up with endpoint threats Ever-growing cyber threats are a concern for everyone. But for IT leaders, the pressure has been ramped up to a new level. DON’T BE BLINDSIDED Don’t worry, you are not alone. Experience, talent and advanced toolsets are a great combination... Listen the Podcast
Gated Content Bringing The User Experience To Life As we explained in our previous paper, there’s a growing awareness in our industry about the importance of the employee experience. As well as shaping day-to-day IT operations and support, it’s increasingly recognised as a vital element in longer-term strategic and investment decision-making. Download the Resource
Applications Forward Thinking with Data Insights The Reporting Dilemma Applications are a key business component and they are constantly evolving to enhance your work processes. One area specifically, which isn’t prioritised or spoken about enough is data. Many people don’t recognise how powerful your business data... Watch the video
User Experience The Acora CIO Report 2022 We are delighted to share our annual CIO report with you. For the third consecutive year, we reached out to CIOs and other IT leaders in organisations across the UK to get a sense of the challenges they’re facing now,... Watch the video
Innovation vs Operation The Acora CIO Report 2021 We’re delighted to present our second annual CIO report. Building on the success of last year’s inaugural survey, we’ve expanded its scope: more than just a summary of our findings, we’ve given a broader sense of the technical, commercial and... Explore Resource
Business Change Be DORA Ready: DORA Compliance Checklist Be DORA Ready: DORA Compliance Checklist The enforcement date for the Digital Operational Resilience Act (DORA) regulation is fast approaching – January 17, 2025. Financial institutions across the European Union must be prepared for the upcoming changes, using tools like... This is an E-book